Should I say hello when answering the phone?

Hello didn’t become “hi” until the telephone arrived. The dictionary says it was Thomas Edison who put hello into common usage. He urged the people who used his phone to say “hello” when answering. His rival, Alexander Graham Bell, thought the better word was “ahoy.”

Should you answer your phone with your name?

When answering your phone, use a proper greeting and announce your full name, says Pachter. Using your first name alone can sound too informal for every professional call and using only your last name can sound too abrupt. The best thing to say is: “This is Brittany Jones speaking,” or, “This is Jake Jones.”

What is the standard greeting when answering phone calls?

#2 The phone should be answered with a positive greeting such as “Hello,” “Good Morning,” or “Good Afternoon,” etc. Following the greeting, the person who answers the phone should give his or her name and the name of the business or organization that is being contacted.

How do you answer a call instead of hello?

Answering your mobile phone in English If someone’s name comes up on your mobile and you know them well, it is most common to answer with a greeting and name, e.g. “Hi Steve”, or a more informal equivalent like “Alright Steve”, “Hiya Steve” or even “Hi Honey”.

How did people use to answer the phone?

The very brief popularity of this telephone greeting stemmed from the fact the “ahoy-hoy” was Alexander Graham Bell’s preferred way to answer the phone. Ahoy-hoy derives from the term “ahoy”, which is generally associated with being a nautical term used for hailing ships.

How do you answer a phone call with a name?

If it is a client or customer you know well and Caller ID identifies them by name, it probably is okay to greet them by name. For less familiar people or names you don’t recognize, stick to the traditional office telephone greeting: a hello, a message of appreciation, your name.

What is the most professional way to answer the phone?

How to answer the phone professionally

1. Answer by the third ring. It’s courteous to pick up the phone promptly to avoid making callers wait.
2. Offer a greeting.
3. Speak with a smile.
4. Be clear.
5. Avoid slang.
6. Be positive.
7. Ask before you put someone on hold.
8. Take messages accurately.

What is an example of a professional greeting you would say when answering the phone this question is required?

Begin your company’s greeting with “Hello,” or “Thank you for calling,” or, if most of your callers are in the same time zone, try “Good morning/afternoon.” Better yet, combine two or three of these options in your greeting! Welcome your callers with a few warm words before saying anything else.

Why do we say “hello” when answering the phone?

Rumor number two it was a girlfriend that Bell was honoring when choosing “ Hello ” for answering a call on the telephone. This girlfriend is said to have been named Margaret Hello. Supposedly, a declaration of love is why we say hello when answering the phone.

Why do we say hello instead of Hi?

Hello didn’t become “hi” until the telephone arrived. The dictionary says it was Thomas Edison who put hello into common usage. He urged the people who used his phone to say “hello” when answering. His rival, Alexander Graham Belll, thought the better word was “ahoy.”

What is the origin of the telephone greeting Hello?

The use of hello as a telephone greeting has been credited to Thomas Edison. According to one source, he expressed his surprise with a misheard Hullo. By 1889, central telephone exchange operators were known as ‘hello-girls’ due to the association between the greeting and the telephone. SOURCE: Wikipedia.

Is it rude to not pick up the phone?

Hurry! Not picking up the phone would be like someone knocking at your door and you standing behind it not answering. It was, at the very least, rude, and quite possibly sneaky or creepy or something. Besides, as the phone rang, there were always so many questions, so many things to sort out.