How do I use my credit points on Zoomcar?

Redemption Process:

1. Visit www.zoomcar.com or open the Zoomcar app.
2. Select the city, starting point, date, time, and the car.
3. On the checkout page, enter the promo code – ALINVISA.
4. Use your Visa card to make the payment.

How does Zoomcar refund deposit?

We take a small, fully refundable security deposit of Rs. 5,000 for every booking. Under normal situations (no damage to vehicle) you will get the security deposit amount (after adjusting for extra KM charges if applicable) back in your Zoomcar wallet soon after your booking is complete.

How long does Zoomcar refund take?

Please note, the refunds shall be processed within 2-3 weeks. Requesting your patience in the interim. My zoomcar ride refund of Rs.

Can we return Zoomcar early?

No refunds will be applicable. Although Customers can anytime extend the booking. Late return would be charged at ₹300/hour in addition to the hourly fee for use of the vehicle.

What are credits in Zoomcar?

You will receive referral credits once your friend completes his 1st booking. One user can earn up to only Rs. 10,000 in credits from referrals. Zoomcar reserves the right to suspend your account and/or revoke all referral credits at any time if we feel they were earned inappropriately.

Can I cancel my Zoomcar booking?

c) No cancellation is allowed after booking start time as there is no refund.

Why is Zoomcar not refunding?

More than 100 people in the group now have received refunds. Responding to a query about the delay, a company spokesperson said in a statement: “Zoomcar’s operations were completely shut due to the Coronavirus-led lockdown in India from the middle of March through August.

Is there camera in Zoomcar?

The technology is based on a small camera located on the inside of the front windshield using image processing that provides warnings in dangerous situations. Mobileye has been installed by Zoomcar in the first 40 Mahindra and Ford vehicles starting with the capital, New Delhi, followed by other metro cities in India.

What is the inconvenience fee for using Zoomcar?

an inconvenience fee of ₹300/day if you wish to use alternate transport for that time, or a replacement vehicle of similar class free of charge, for the duration Zoomcar is not able to return your car. How do I monitor the health of my car? Zoomcar will provide you with a dashboard that helps track key health metrics of your car.

How do I book a Zoomcar?

Upload your driver’s license, and pay a small security deposit. We SMS your car details 20 minutes before pickup.\ Unlock it via the Zoomcar app. Fill the start checklist in the Zoomcar app. Grab the keys from the glove-box and drive. Return the car to the same location and fill the end checklist to end your trip.

What happens if a member defaults on a Zoomcar payment?

In the event the Member defaults on any payments, Zoomcar is entitled to charge reminder fees and default interest in accordance with the provisions of the law. In addition, Zoomcar may utilize third parties to collect amounts owed to Zoomcar by a Member.

What are Zoomcar’s community rules?

Zoomcar reserves the right to charge a fee for specific pre-defined accessories. Also, a list of penalties that can be levied if members violate certain Zoomcar community rules. Bookings would stand cancelled if after 4 hours of booking start time the customer still doesn’t show up.