What company has the lowest NPS score?
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What company has the lowest NPS score?
In a 2015 Temkin Group NPS Benchmark Survey, Comcast TV earned the lowest NPS both in its service category and overall – a score of -17. Comcast’s customer service is among the lowest-rated in the United States.
What industries use NPS?
The Net Promoter System helps companies in all industries build customer loyalty and achieve growth….Air Transportation
- Delta Air Lines.
- JetBlue.
- Qantas.
- Southwest Airlines.
- Travelocity.
- Volaris.
What is Starbucks NPS score?
Starbucks has long been cited as a business with great customer loyalty and high levels of customer satisfaction. The company knows how to keep its customers delighted and thus build a huge fan base of promoters. The coffee giant enjoys a Net Promoter Score® of 77, an unparalleled customer loyalty for its sector.
What is Apple’s NPS score?
54
Apple NPS vs. Competitors
| COMPANY | NPS Score |
|---|---|
| Apple | 54 |
| Amazon | 53 |
| 50 | |
| Microsoft | 43 |
What is Disney’s NPS score?
The Walt Disney Company’s Employee Net Promoter Score (eNPS) is 18, as rated by 357 employees.
What is Netflix NPS?
The Net Promoter Score of Netflix is a number from -100 to 100 calculated by subtracting the percentage of detractors from the percentage of customers who are Promoters.
What is Starbucks Net Promoter Score?
77
The coffee giant enjoys a Net Promoter Score® of 77, an unparalleled customer loyalty for its sector. Let’s explore some of the tactics Starbucks uses to achieve such a high standard NPS.
What is Apple’s Net Promoter Score?
Consumer Brands / Electronics companies with similar Net Promoter Score
| Company | Score |
|---|---|
| Huawei | 47 |
| Apple | 47 |
| Nintendo | 43 |
| GoPro | 51 |