How do I handle negative social media comments?

Strategies for handling negative social media comments

1. Respond to the comment quickly.
2. Be sincere and transparent.
3. Give discounts when necessary.
4. Interact directly with your customers.
5. Make yourself available and visible.
6. Keep things in perspective.
7. Considerations for leaving a response to negative comments.

Should you delete negative comments on social media?

Deleting comments Never, ever delete negative comments. It’s unlikely to make the person go away, and it may just incentivize them to post more. Negative social media contact isn’t something you can erase. Some guides recommend asking posters to remove their comments after you’ve solved the situation.

What is the effect of negative comments in your life?

Poorly-managed negative emotions are not good for your health. Negative attitudes and feelings of helplessness and hopelessness can create chronic stress, which upsets the body’s hormone balance, depletes the brain chemicals required for happiness, and damages the immune system.

How do you respond to a negative personal comment on Facebook?

How to Respond to a Negative Facebook Comment or Review

1. Take some time. Do NOT reply right away, especially if the comment feels like a personal attack or if you’re taking it personal.
2. Reply and move the conversation off social media.
3. Hide or delete the comment.
4. Bury the review or comment with positivity.

How do you let go of people’s comments?

Acknowledge that the person saying these things is far from perfect themselves. Give yourself the same advice you’d give a friend. Be kind to yourself, even if others aren’t. If you are being called out for a mistake or wrongdoing, don’t just react angrily to the negativity, but work out how you can right the wrong.

Why do people leave negative comments on social media?

Some people leave negative comments because they are secretly envious of your place in life. They feel as though if they can point out your flaws, then they will take you down a notch, and they need to do this because they resent your success.

How do you respond to haters on social media?

The Best Ways to Handle Social Media Haters

1. Respond. Always.
2. Keep your cool. That saying “the customer is always right” is bologna.
3. Apologize and offer a solution.
4. Thank them.
5. Block or delete them.