Does ChowNow take a percentage?

ChowNow is a service that sets up food delivery for restaurants on its own app (available on Android and iOS), like other food delivery service apps. However, the company doesn’t charge a percentage for it.

How much does ChowNow charge per order?

Instead of charging a commission on every single order, we charge a flat monthly fee for the platform. Depending on the pricing plan, it’s between $99 – $150 a month. Compare that to the >$900 a month a restaurant pays Grubhub on average.

Where do ChowNow tips go?

For pick up orders and delivery orders that the restaurant delivers directly, your tip goes directly to the restaurant and they divide it amongst their staff according to their local laws.

What is ChowNow business model?

ChowNow operates on a SaaS model where restaurants subscribe on a monthly basis. The company does not prepare or deliver food. As the restaurant receives the order on its website, mobile app, Facebook, or Google page, ChowNow processes the order and communicates back to the diner for pickup or delivery.

How does ChowNow make its money?

First we made the ChowNow mobile app 100\% commission and fee free. That way 100\% of the revenue generated by orders on the app goes directly to the restaurant. We believe this has the potential to transform the industry by turning customers into members at local restaurants.

Is ChowNow free for customers?

Your customers pay an upfront membership fee to join—100\% of which goes to you—and in return they get discounts when they order direct from your restaurant.

How does ChowNow tip work?

On pickup orders, all tips go straight to the restaurant. For delivery, the tips are sent to drivers. In both cases, we believe in rewarding people for their hard work.

Is ChowNow part of Doordash?

Download the doordash mobile app Delivery and Pickup available from participating ChowNow locations in the United States and Canada.

Is ChowNow secure?

At ChowNow, security is a top priority, which is why the online ordering technology we integrate on restaurant websites is secure. However, if you have not purchased an SSL certificate for the website itself, your customers will be notified that they are on a non-secure site, which may be quite alarming.

Do I have to pay for ChowNow?

If you’re interested in getting new customers, ChowNow will list you on its mobile app and website for free. You can even put your ChowNow ordering directly on your restaurant’s profiles across the web—including Google, TripAdvisor, OpenTable, Resy, and Yelp.

Do people use ChowNow?

ChowNow has more than 12,000 locations using its software, and the company projects $750 million in gross foods sales throughout 2020, while growing its restaurant count closer to 15,000. That equates to 7 million customers, who are being subtly educated on the advantages of ordering directly.

Can you cancel ChowNow order?

ChowNow will provide you with instructions to package and ship the ChowNow product that you received with your subscription for ChowNow service. There are no refunds on ChowNow’s service or product fees, however, you may cancel your ChowNow service at any time.