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Which phone has best after-sales service?

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Which phone has best after-sales service?

Oppo emerged as the number one brand in customer satisfaction for after-sales service with 93 percent of the respondents rating their experience “excellent” or “very good”, followed by Vivo at 85 percent, Xiaomi at 81 percent, and Samsung at 81 percent.

Are OnePlus phones good quality?

Yes OnePlus is one of the reliable company as far as android os is concerned. Every mobile they have produced are of good quality and of best value for money. Every phone they have produced has a active community starting from OnePlus 1 till OnePlus 6.

What is after-sales service in phone?

After-sales service is any support provided to a customer after the product or service has already been purchased. Examples of after-sales service include warranty service, training, or repair for a product.

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Which mobile brand service is best?

Take a Look at the Top 10 Mobile Brands in India in 2020

  1. Apple. Apple is perhaps one of the few brands on this list that needs no introduction.
  2. Samsung. South Korean company Samsung has always been one of the primary competitors for Apple in India.
  3. Google.
  4. Huawei.
  5. OnePlus.
  6. Xiaomi.
  7. LG.
  8. Oppo.

Does Realme have good after sales service?

Samsung’s after sales experience was rated very good by 81\% respondents. Oppo also had the fastest after-sales service turnaround time (waiting and turnaround) followed by Realme. Around 73\% of Oppo users and 72\% Realme users got their smartphone back on the same day.

Why is after sales service needed?

After sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers and increase a brand value. A satisfied and happy customer brings more individuals and eventually more revenues for the organization for long time.

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How do you provide after sales service?

How to provide unforgettable after-sales service [7 essential tips]

  1. Ask for buyer feedback.
  2. Offer discounts.
  3. Contact customers on special dates.
  4. Send consumers relevant content.
  5. Nurture leads via email.
  6. Promote releases to those who have bought from you before.
  7. Have an efficient support service.