How do you formally complain about a hospital?

There are three ways that you can file a complaint:

1. Call to have a Complaint Form mailed to you either through the toll-free line (1-800-633-2322) or by calling (916) 263-2424, OR.
2. Use the On-line Complaint Form, OR.
3. Download and Print a Complaint Form.

What to do if you have a bad experience with a doctor?

So, if you are unsatisfied with your experience, you should speak up! Most doctors send out surveys you can anonymously fill out after your appointment asking you to rate your visit and the staff. These surveys also have space at the end of every section where you can leave comments, and that’s a great place to start.

How do I file a complaint against a hospital in PA?

If you have a complaint about a healthcare facility, including a nursing home, please contact us at 1-800-254-5164 or fill out this online form. What if I have a complaint about a doctor’s office? Doctors, nurses and other healthcare professionals are licensed through the Pennsylvania Department of State.

What is healthcare neglect?

Caring neglect refers to failings in care that are below the threshold of being proceduralised (and are unlikely to cause immediate harm), yet lead patients, family and the public to believe that staff are unconcerned about the emotional and physical wellbeing of patients.

How do you change PCPS?

To change your PCP, call L.A. Care Member Services at 1-888-839-9909 (TTY: 711). You may also change your PCP by logging onto the L.A. Care Connect member portal.

How do hospitals get investigated?

To file a complaint about conditions at a hospital (like rooms being too hot or cold, cold food, or poor housekeeping) contact your State’s department of health services. To file a complaint about your doctor (like unprofessional conduct, incompetent practice, or licensing questions), contact your State medical board.

How do I report illegal activity in the healthcare setting in PA?

PA Health & Wellness anonymous and confidential hotline at 1-866-685-8664. Pennsylvania Office of Inspector General at 1-855-FRAUD-PA (1-855-372-8372)