Is Zendesk scalable?

Get security that is reliable and scalable for your business. With Zendesk, you get enterprise-grade features and standards ensuring you follow compliance rules and protect customer data at scale.

Is Zendesk cloud based?

If you’re interested in learning more about the value of cloud computing for customer service, Zendesk’s cloud-based CRM offers all the benefits of cloud computing, in a few easy-to-implement solutions. Sign up for a one-month free trial to see how the cloud can transform your organization.

What is a pod Zendesk?

Zendesk has data centers throughout the globe to meet the performance and data needs of our customers. Each of these data centers contains one or more Pods (points of delivery). Your Zendesk account shares common network and system resources with other Zendesk customers in a given Pod.

What database does zendesk use?

Built on AWS services Instead of building its own data store, event bus and analytics tooling, Zendesk made full use of AWS services such as the Aurora database, Lambda serverless functions and Kinesis data streaming and analytics.

Is zendesk SaaS or PAAS?

Zendesk is a fast-growing SaaS vendor specializing in customer service and support ticketing.

Does Amazon use Zendesk?

The Challenge. Several years ago, Zendesk moved its SaaS platform to the Amazon Web Services (AWS) Cloud. “The cloud was the best choice for us, because it matches the agile processes we increasingly have in place here,” says David Bernstein, director, operations services management for Zendesk.

What is a pod support?

Pods are support groups normally made of 15 accounts or more that commit to engaging with your posts. The purpose of these groups is to make full use of Instagram’s algorithms by receiving immediate engagement on posts, which bounces your post to the top of everyone’s feed — brilliant!

Does zendesk use SQL?

Two-way Zendesk and SQL Server Synchronization It tracks changes in the synchronized data sources and performs only necessary data changes. Note that it creates its own tracking tables and triggers in the SQL Server database in order to track data changes.