How do I complain to digital payment ombudsman?

In such a case, you can lodge a complaint with the Reserve Bank of India’s ombudsman for digital transactions. The complaint can be filed on any ground such as payment failures related to mobile, electronic fund transfers or prepaid payment instruments.

How do I complain about an online transaction?

One can file a complaint with the Ombudsman by writing on a plain paper and sending it to the concerned office of the Ombudsman by post/fax/hand delivery. One can also file it by email to the Ombudsman for Digital Transactions.

How do I make a complaint about a payment?

1. Approach your payment service provider with your grievance and wait for at least 30 days. 2. In case of no or unsatisfactory response, write to the ombudsman within one year from the date of rejection of your complaint or 13 months from filing the complaint.

What happens if money is not refunded by Google Pay?

You have to lodge a complaint with the help of Google Pay Help Center. The ‘Help and feedback’ section will appear on the Google Pay app where you can make your point. From here you can request to call the Customer Support Executive. To get your complaint resolved, you can also chat with the help of the app.

How long does a refund take on Google Pay?

Although subscription cancelations can occur quickly, payment refunds can take between 7-10 business days. After this period please check your bank account to see if the funds were actually deducted. We also encourage you to reach out to Google Play directly here.

Who is the ombudsman in India?

A Lokpal (Sanskrit: लोकपाल lokapāla, “defender of people” or “People’s Friend”) is an anti-corruption authority or body of ombudsman who represents the public interest in the Republic of India. The current Chairperson of Lokpal is Pinaki Chandra Ghose.

How many ombudsman are there in India?

It is administered by the Reserve Bank through 22 Offices of Banking Ombudsman (OBOs) covering all states and union territories.