How long does a company legally have to refund your money?
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How long does a company legally have to refund your money?
So what is the time limit a company has to give you your money back? You’ve guessed it—it depends. You usually have to demand a refund between 30 and 60 days, and a chargeback even up to 120 days with some credit cards.
How long can a company delay a refund?
A Traders are indeed allowed to delay refunds for up to 30 days – but any longer than this would be deemed unreasonable under consumer law.
Is it illegal for a company to not give you a refund?
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
What to do if a company is refusing a refund?
- 1 Complain to the retailer.
- 2 Reject the item and get a refund.
- 3 Ask for a replacement.
- 4 Write a complaint letter.
How do you get a refund from a company that won’t respond UK?
If you can’t get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn’t help, you can contact the Consumer Ombudsman. They’ll aim to help resolve your dispute within 10 working days.
How do I force a company to refund?
Contact the business.
- Be clear with your complaint. State why you are unhappy.
- Also state you want a refund. The company might try to give you something else, such as store credit, if you aren’t clear.
- Realize that the first person you speak to might not be able to help you.
How do I decline a refund request?
Express polite regret, but state clearly that you are declining the request and provide the reason in your main paragraph. Cite a specific company policy to justify your decision whenever possible.
How do I respond to a refund request?
Acknowledge their request, show some empathy, provide a concise explanation on why you cannot issue a refund (whether it’s old warranties, missing the refund deadline, the condition of the returned product, etc.), and offer an alternative solution, if possible.