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What is nivaran portal?

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What is nivaran portal?

The Platform for Resolution of Service Related Grievances of Serving & Former Railway Employees. सेवारत और पूर्व रेल कर्मचारियों की शिकायतों के निवारण के लिए प्लेटफार्म English | हिंदी About Us.

How do I lodge a complaint running train?

Toll Free telephone No. 1800-111-139 and 1800-111-321 : For suggestions/grievances relating to catering services (Overcharging, Food Price, Less Quality etc.) on Indian Railways.

What is nivaran railway?

Directors/CTIS. Sub: NIVARAN – The Online Grievance Redressal System. This is further to Member Staff’s D.O. letter of even No dated 11.5. 2016 vide which he had advised regarding a new online grievance redressal machinery called *NIVARAN’ being instituted at the instance of Hon’ble Minister for Railways.

What is Cpgram portal?

Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24×7 to lodge their grievances to the public authorities on any subject related to service delivery. It is a single portal connected to all the Ministries/Departments of Government of India and States.

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How do you contact someone in a running train?

The Helpline 139 will be available in twelve languages. Passengers can opt for IVRS (Interactive Voice Response System), or directly connect to call-centre executive by pressing * (asterisk).

How can I complain to railway coach?

Passengers can also request for coach mitra services by sending SMS to 9821736069 in the below format. Alternatively, passengers can also register their complaint via the Coach Mitra website. On the website, enter your PNR number, mobile number, select service type from the drop-down list, and click ‘submit’.

How do I complain about an employee?

Employee Complaint Letter

  1. Identify exactly the kind of workplace harassment that took place.
  2. Write down the details about the harassment.
  3. Introduce yourself and your purpose.
  4. Present the facts of the harassment.
  5. Explain in great detail how you responded.
  6. Proffer a solution to the issue.
  7. Avoid using offensive language.