Questions

Where can I get my JioFi repaired?

Where can I get my JioFi repaired?

Jio Support In case you have received a defective/damaged product, you will have to contact Device Care toll free number 1800-890-9999 within 7 days from the date of delivery / invoice of JioFi and Device care team shall support the User through telephonic call to resolve the defect.

Can we replace JioFi device?

Reliance Jio has launched a new, limited period exchange offer that lets you exchange your old dongle or modem for a new JioFi at Rs. 999 and get a instant cashback of Rs. 2,200 in your account in the form of vouchers instantly. Return your old NON -JIO dongle or modem at any JioStore / Reliance Digital or Jio stores.

What to do if JioFi is not working?

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JioFi Device – Troubleshoot Internet Connectivity Issues

  1. First open the back cover of your JiFi device and reinsert your active Jio sim in the same slot.
  2. You need to ensure your Jio device is switched on battery is adequately charged Wi-Fi body connected device is on.

Where can I complain about JioFi?

Jio Support To register any complaint, you can call us on our Customer Care Number 198 (toll free). If you are calling from other numbers you can reach JioCare on 1800 889 9999.

What is the charges of JioFi?

JioFi WiFi Router: Price, Plans, Features, Specifications & More

JioFi 4 Device Recharge Plans – 1.5GB
Plan Name Data Plan Validity
Rs 199 42GB 28 Days
Rs 399 84GB 56 Days
Rs 555 126GB 84 Days

Can we use 2 SIM in JioFi?

Yup,you can definitely use two different jio sim in jiofi device. Jiofi is just like a dongle with wifi functionality so you can use as many jio SIMs as you have.

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Can we use Airtel SIM in JioFi 2?

No, You cannot use any other SIM cards like airtel, BSNL, Vodafone, Idea etc with your JioFi device in any case. JioFi device is designed and developed to work with Jio SIM only. There is no any other ways like unlocking JioFi router to work with other mobile sim cards.

How do I know if my JioFi is charging?

Pick the Jiofi device and long press on the power button. Checking from the menu enter password and the username, here enter administrator. From the same page select the ‘device details’ proceed to click on the battery level. On the battery level tab, you will find the information pertaining the battery level.

How many devices can be connected to JioFi 2?

JioFi device allows multiple users and mobile devices to access Jio’s 4G high-speed internet connectivity and create a personal Wi-Fi hotspot. JioFi device can connect a minimum of 10 devices + 1 USB connection, with some models having the ability to support many more connections.