Advice

How do I fix Error 14 on Comcast?

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How do I fix Error 14 on Comcast?

To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you – chat with us online or call us to speak with a Comcast representative.

What is Comcast error CL 14?

CL-14 We’re sorry you are having difficulty. Please retry your selection. You may also try tightening your cable connections. If the problem persists, please unplug your box for one minute. Visit xfinity.com/help for further assistance.

How do I fix Comcast problems?

How to Report a Service Issue

  1. You can report an issue by going to the Xfinity Status Center.
  2. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.
  3. After you click Submit, you’ll see a confirmation message.
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Why is my Xfinity box not connecting?

Make sure you’ve tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If none of these worked, tap Continue. We’ll scan your device for potential issues. We’ll refresh your system or restart your TV Box.

Why does my On Demand not work?

If you’re having trouble accessing On Demand through the Spectrum Guide Main Menu, try pressing the On Demand button on your remote. Confirm there isn’t an outage in your area. If the issue continues, reboot your receiver by unplugging the power cord and allow at least 60 seconds before plugging it back in.

How do I watch Xfinity On Demand on my TV?

To access Xfinity On Demand on your TV:

  1. Press the On Demand button on your Comcast remote control or tune to Channel 1.
  2. Use the arrow buttons to select a category from the Xfinity On Demand main menu.
  3. Select the Watch or Buy icon to view a program.
  4. Press the Info button on your remote when watching a program.
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What lights should be on my Xfinity router?

A steady, solid white light indicates that your router is switched on and is fully operational. If the white light is blinking, it means that the connection between your Xfinity router and the internet is not stable and is getting interrupted.

How do I access On Demand?

Access On Demand

  1. Press Menu on your remote control.
  2. Navigate to TV Shows, Movies or Video Store using the arrow buttons on your remote, and then press OK/Select.
  3. If your remote control has an On Demand button, you can press it once to access TV Shows, twice to access Movies or three times to access the Video Store.

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