How do I reset my square?

Reset your Reader

1. Charge your reader for at least 20 minutes.
2. While the reader is charging, use a small object like a bobby pin, pen cap, or paper clip to firmly press and hold the button on the reader for 20 seconds. After 20 seconds, release the button and wait 10 seconds.

How do I fix the Square app?

Troubleshoot Your Mobile Device

1. Make sure that both your mobile device and Square app are up-to-date.
2. Log out of the app and sign back in.
3. Turn your mobile device off and then back on.
4. Force quit the app on your device.
5. Be sure to enable the permissions requested when you open the Square app.

Why is my Square website not working?

For browser issues, try the following troubleshooting tips: Make sure that your browser is up to date. Switch to a different browser: Chrome, Safari, Edge or Firefox. Double check that you are running the most up to date version of these browsers.

Is Square offline?

With Square’s Offline Mode, you can take secure, offline credit card transactions that are automatically processed when you have connectivity again. It’s easy to set up offline credit card processing with Square, and once it’s switched on, you can automatically take offline payments any time your signal goes down.

How do I reactivate my Square account?

Reactivate Account To get started: Login to your Square account online > navigate to Account & Settings. Under the Business heading, select Pricing and Subscriptions. Locate Square for Retail Free or Square for Retail Plus > click Subscribe.

How do I update my Square machine?

From the device’s home screen, tap Settings > General > Software Update. Tap Download and Install. Follow the on-screen prompts to complete the update.

Why can’t I log into my Square account?

Why can’t I sign in to my account? Resetting your password is the first step towards regaining access to your account. Click Forgot Password, confirm the email address used to register for Square, and follow the instructions in the email sent to that address.

How do you restart a square terminal?

Reset your Terminal

1. If you have taken any offline transactions, be sure to reconnect to the internet and process them before proceeding.
2. Tap More.
3. Select Settings > Hardware.
4. Tap General > About Terminal.
5. Scroll to the bottom of the screen and tap Factory Reset > Confirm Factory Reset.
6. Tap Reset one last time.

Will Square work without Wi-Fi?

This reader does require an internet connection to process payments. You can use Wi-Fi, hotspot, or cellular data. You will not be able to use Offline Mode with this reader.

Why is my Square appointment not showing up?

Turn your mobile device off and then back on. Force quit the app. Be sure to enable the permissions requested when you open the Appointments app. If you don’t have any pending offline payments, delete and reinstall the app.

Why did Square deactivate my account?

According to an automated recording, Square gives three possible reasons for the sudden deactivation of an account: a pattern of high risk activity, terms of service violations, or risk of charge backs to the account.