What is a production support project?

Production Support (also called Application Support) is like healthcare for technology. It’s responsible for making sure systems and applications run smoothly by identifying problems and deploying smart solutions.

What is production support in DevOps?

A production support would support and maintain smooth running of applications in production (or all) environments. This person would mostly connect with end users of application for getting additional issue details. They oversee issue resolution, solve functional tickets and forward technical issues to DevOps.

What is deployment in production support?

Deployment during development is typically handled using Visual Studio, which allows a developer to quickly build and deploy code to the local BizTalk Server. However, production environments are frequently made up of multiple distributed servers, and Visual Studio is generally not an option.

What is the difference between DevOps and production support?

DevOps is nothing but development with operation. In production support ,your work will be support the application which has been deployed on production.

Is DevOps the same as production support?

DevOps primarily focuses on Delivery Speed and SRE focuses on Reliability in production but where does Production Support Engineers fit who also focuses on production monitoring, alerting, performance, user experience, incident management, RCA and work on code defects and understand business functionality?

What is the difference between a production support and application support?

A production support person/team is responsible for receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. Application Support is a job to support a given application or applications.

Should DevOps include monitoring & production application support?

DevOps Should Include Monitoring & Production Application Support. The goal of DevOps is to create collaboration and improve the working relationships between development and operations. The DevOps movement initially started focusing on software deployment and continuous delivery.

What is productionproduction support?

Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.

What does a production support person/team do?

A production support person/team is responsible for receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. These teams may include developers, system engineers and database administrators.