Advice

Which are the customer support services?

Which are the customer support services?

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

What are three questions you would ask when sending a potential EHR vendor an RFI?

What should I include in a vendor RFI/RFP?

  • Organizational profile.
  • Implementation and training model.
  • Estimated total cost of ownership.
  • Availability for demonstrations.

What is customer service interview questions and answers?

Top 20 Customer Service Interview Questions and Answers (2021)

  • What is Customer service?
  • Which relevant qualifications do you have for this job?
  • What do you think about typical day in a Customer Service representative’s life?
  • What is the difference between good and great customer service?

What questions should I ask a customer about a product?

Here are the top 5 questions you’d ask your customers

  • What can my company do to better serve your needs?
  • How satisfied are you with our products/services?
  • What value do we provide?
  • What are your biggest challenges?
  • Why did you choose us over the competition?
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How do you write an RFI question?

How to write an RFI

  1. Request information in a way that will be easy to compare.
  2. Provide a clear format for vendor responses.
  3. Ask for general information and avoid being too specific.
  4. Be brief and respectful of the supplier’s time.

What are customer service questions?

Customer Service Questions Asked in a Job Interview

  • What is customer service?
  • What does good customer service mean to you?
  • Why do you think you’d be a good fit with our company?
  • Why do you want to work in customer service?
  • Tell me about a time you had to deal with a difficult customer, and how you handled it.