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Do Uber drivers know who complained?

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Do Uber drivers know who complained?

Uber doesnt let the driver know who reported them. Unless something specific happens that happened on no other other trip it is difficult to figure out which rider reported you.

How long does Uber take to respond to complaints?

If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You’ll receive a notification on your phone (if you have notifications enabled) letting you know that you’ve received a response. We’ll also send you an email.

Where can I complain about Ola driver?

You can call them at 080-67350900 or email them at [email protected]. Ola offers quick assistance and you will find a resolution for your problems instantly.

What happens if your Uber driver doesn’t pick you up?

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If you requested a ride but your driver didn’t show up, it may be that another rider accidentally took the ride. To prevent a similar issue in the future, you can turn on ‘Verify Your Ride’ in the app to receive a 4-digit PIN that helps your driver confirm you’re in the right car.

What happens with Uber complaints?

If you email [email protected], you’ll receive an auto-response instructing you to submit your issue through the app and that no agent has received it. In the help section of the app, you’ll see your trip history and get the ability to report a variety of issues dealing with your trip, account, and payment.

How can I complain about Uber driver?

Step 1: Open the Uber app, tap the menu, tap “Your Trips”. Select the trip and then browse the help section for relevant help articles. Step 2: You can also get help with a trip at help.uber.com. Click “Trip issues and refunds,” and select the trip.

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How can I talk to Uber customer service?

To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

Can an Uber driver reject a ride?

Bottom line: Uber drivers can refuse to pick up rides, but there has to be a legitimate reason. Anyone who feels a driver unfairly denied them service should get in touch with Uber’s customer service department.