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How many times should you follow up with a customer?

How many times should you follow up with a customer?

Yes, you must not give up after two follow-ups, but you shouldn’t even exasperate the prospect by sending 8 to 10 follow-up emails. Anything more than six is too much. It’s good to be persistent. But be pleasantly persistent.

When should you follow up with your customer after a purchase?

It’s a good strategy to call clients a week or two after the sale and find out how everything is going. Are they happy with their purchase?

How long should you wait to follow up in sales?

After your first-touch, and if you don’t receive a response from either your voicemail or email, you need to wait at least 48 hours before reaching out again. And, when you do reach out a second time, make sure you reposition your pitch and offer in a slightly different way.

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How many times follow up email?

You should send follow up emails a minimum of five times, each time giving the recipient more time to respond. By prolonging the time before the next follow-up email, you reduce the chance of overdoing it and being marked as a spammer.

How many times do you have to follow up with a lead?

Sales reps should make at least six follow-up calls to leads before moving on. The Lead Management Study shows reps should call at least six times before throwing in the towel. Shockingly, over 30\% of leads in the study were never contacted at all.

How many times should you follow up with a lead?

How many times should you contact a lead before giving up?

At eGenerationMarketing, we recommend that you call your lead 10-15 times, (potentially more) over the course of two weeks before giving up on speaking with your lead. Why so often? The more attempts you make to speak with someone, the higher your chances of making a connection.

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Is 2 follow up emails too much?

“There isn’t a rule specific to the number of times you should follow up,” says etiquette expert Jacqueline Whitmore. “Etiquette is situational, so it depends on the person and it depends on the relationship.”

How much following up is too much?

Rule 2: Persistent Doesn’t Mean Every Day Sending a follow-up email every day doesn’t show you have gumption or passion—it shows you don’t respect a person’s time. The general rule of thumb is to give at least a week before following up.

How many follow up calls are too many?

But on average, the study suggests, the magic number is six. Take a look at the chart (click to enlarge). By the sixth call, you’ve reached 93\% of the people who will eventually buy. After that, you’re not going to get much more return for your efforts.