What rating gets you fired from Instacart?

At the end of each delivery, users are able to rate shoppers from 1 to 5 stars. A 4.5 rating is… really really low, your account is at risk of deactivation and you simply know that you’re in danger of getting fired. A sure way to get your account deactivated is by delivering poor service to Instacart customers.

What happens if you get reported on Instacart?

Instacart will typically refund the customer for any missing items. Typically, maybe one or two items are missing due to human error, but many shoppers have seen a large portion of the order was reported missing. Instacart will also refund damaged items, wrong items or poor replacements as well.

Do Instacart Shoppers get penalized for refunds?

And if the Shopper messed up, you can give them a lower rating on the app. Too many low ratings and they will start to be given fewer orders. Eventually, repeat errors can get them let go by Instacart. But the Shopper is not penalized for mistakes, and their pay is not docked when this kind of mistake occurs.

Do Instacart Shoppers steal food?

As a general rule, Instacart shoppers do not steal groceries, but it has happened. Customers should review the Instacart receipt once the order is delivered and quickly report missing items to Instacart to receive a refund. But missing items aren’t necessarily proof that the Shopper stole them.

Who pays more Instacart or DoorDash?

DoorDash pays more than Instacart. Though the average earning per hour for both is similar, DoorDash’s base rate for tips is higher, and this is what constitutes about 50\% of shopper earnings.

Do ratings matter on Instacart?

Instacart’s policy is that a shopper must complete a whopping 100 orders — roughly a month of work — following any rating in order to erase it. Despite Instacart assuring shoppers their first low rating is removed, this policy means it takes only two ratings out of 100 orders to potentially harm our wages.