Why is my American Express gift card not working?

American Express® Gift Cards and Business Gift Cards can be used virtually anywhere American Express is accepted in the US. Your Gift Card may be declined if there aren’t enough available funds to cover the amount of your purchase or a pre-authorization request.

How do I manually activate a gift card?

Take the gift card to the cashier and say the amount that you want to load onto the card if it doesn’t have a set amount specified. The cashier will load and activate the gift card as you purchase it. If you have any questions about the terms and conditions, or the expiry date of the gift card, ask the cashier.

How do I use my American Express Gift Card?

Online purchases with an American Express gift card are just like any other kind of credit or debit card purchase. Enter your name, the 15-digit card number, expiration date, and the 4-digit security code when the site prompts you to enter the payment information.

Why can’t I use my American Express gift card online?

American Express Gift Cards are pre-paid cards that can be used for in-store and online shopping almost immediately after their purchase. In the past, to use your American Express Gift Card online, you had to follow a registration process to add your billing address to the card. That is no longer the case.

What is the pin on an American Express gift card?

PIN by Another Name American Express gift cards do not come with numbers identified as a PIN. Instead, they come with a four-digit number American Express calls a Card Security Code. The CID is on the card front directly above the 15 digit card number.

How do I activate my prepaid card?

Activate Online

1. Note the Web address for activation on the prepaid card’s packaging, or on the sticker pasted on the front of the card.
2. Open a Web browser and enter the activation URL into the address bar.
3. Click the “Activate Card” option.
4. Type the prepaid Visa card number into the corresponding input boxes.

How do I pay with a gift card online?

You can use your card for online purchases by entering the card number, expiry date and the 3 digit code (CVV) found on the back of the card. Occasionally websites will ask for the name on the card, in these instances simply insert “Gift Card” in the field provided.