Can I call Social Security on behalf of someone else?

You can choose an attorney or other qualified individual to represent you. You can also have more than one representative. However, you can’t have someone who, by law, can’t act as a representative, or someone the Social Security Administration has suspended or disqualified from representing others.

How do I become someone’s payee for Social Security?

Contact the Social Security office nearest you to apply to be a payee. You must complete form SSA-11 (Request to be selected as payee) and show us documents to prove your identity.

Can grandparents get Social Security for grandchildren?

Social Security will pay benefits to grandchildren when the grandparent retires, becomes disabled, or dies, if certain conditions are met. Generally, the biological parents of the child must be deceased or disabled, or the grandparent must legally adopt the grandchild.

How do I contact Social Security by phone?

1 (800) 772-1213
Social Security Administration/Customer service

How do I open a representative payee account?

To open a representative payee checking account, you’ll need to choose a local bank with the most favorable terms (no monthly account fees, a free first set of checks, etc.). You may wish to call the bank ahead of time to make an appointment and to inquire as to the documentation needed to open the account.

How can I get my grandsons Social Security number?

Your grandson can be issued a new Social Security card at your local Social Security office. He will need to file a new application for a card and provide proof of his identity and U. S. citizenship or legal resident status.

How can a grandchild get survivor benefits?

To apply for survivor’s benefits on behalf of a grandchild, the legal guardian must provide Social Security with a death certificate, the grandchild’s Social Security number, the deceased grandparent’s Social Security number and the grandchild’s birth certificate.

Who can I call with social security questions?

1-800-772-1213
For general Social Security inquiries, call us toll-free at 1-800-772-1213 or 1-800-325-0778 (TTY) between 7 a.m. and 7 p.m., Monday through Friday. We can answer most questions over the phone. If you have a problem or question, try our toll-free telephone number first.