How do I contact a bad seller on AliExpress?

So if you suspect a seller of being dishonest, it’s worth contacting the AliExpress administration and ask for help….You can specify the amount of the refund and other details when opening the dispute.

1. Go to the “My Orders” section.
2. Select the necessary order.
3. Click “Details”.
4. Click “Open dispute”.

Can I return my AliExpress order?

Returns & Refund is a guarantee provided by sellers for every product they sell on AliExpress.com. You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with seller. Scope of Guarantee. All products on AliExpress.com have the Returns & Refund guarantee.

How do you verify a seller on AliExpress?

Check the upper left corner to see the store’s name and age. Sales history of over a year is a good sign. Look through the detailed seller rankings. Here you will see how the customers rated the speed of delivery, communication, and product quality when shopping with this supplier.

Why can’t I open a dispute on AliExpress?

1. The Buyer Protection period may be over. You can open a dispute on the 11th day after seller has sent out your order and within 15 days of the order’s completion. If the Buyer Protection period is over, please contact seller, negotiate with seller to reach an agreement.

How long does it take to get a refund from AliExpress?

When Will You Get a Refund after You Cancelled the Order on AliExpress. Officially, the refund time is from one to three weeks from the date of closing the order. Usually, the refund is processed within 5-10 days. If you paid for the order via an electronic wallet, you will get your money faster.

What is AliExpress seller?

What is AliExpress? AliExpress is an ecommerce platform or online marketplace of Chinese origin, in operation since 2010. These products are offered by different sellers, who pay the marketplace a commission for each sale made.