How do you get customers to say yes?

Let’s examine five techniques to get someone to say “yes” to whatever you are offering.

1. Know your customer. Effective public speakers take the time to know their audience.
2. Don’t make a pitch; have a conversation.
3. Know your product.
4. Be prepared for the unexpected.
5. Follow up.

How do you respond when a customer says no?

7 Tips on How to Say No to Customers

1. Ask for clarification.
2. Explain what’s going to happen next.
3. Be honest.
4. Reframe the “no” using positive language.
5. Make the customer feel heard.
6. Offer alternatives.
7. Explain the reasoning behind the current design.

What are three common reasons people say no?

Common Objections

• Financial. “It’s too expensive….” or “I don’t have the money.”
• Timing issues. “I’m not quite ready to make a purchase yet…”
• Credibility Issues. “I just don’t know if you’re able to deliver…”
• Lack of Urgency.
• Another Selection.
• Higher Authority.
• Status Quo.
• Time Challenge.

How many no’s to get a yes in sales?

92\% of salespeople give up after four “no’s”, but 80\% of prospects say “no” four times before they say “yes”.

How will you convince a customer?

6 Ways to Persuade Customers to Buy

1. Know the difference between a benefit and a feature.
2. Use vivid but plain language.
3. Avoid biz-blab and jargon.
4. Keep the list of benefits short.
5. Emphasize what’s unique to you or your firm.
6. Make your benefits concrete.

How do you respond to no thanks?

3 Answers. “You are welcome” is used as a polite response to “thanks”, not to “no, thanks” (denying an offer). You are welcome: Used as a polite response to thanks.

What do you say when a prospect says not interested?

Asking an investigatory question, however, might possibly reveal valuable information about WHY they’re not interested….The prospect’s response is: “No, we’re not interested.” Your choices are:

1. #1: Terminate. “Thank you very much for your time.
2. #2: Investigate. “OK.
3. #3: Perseverate. “Are you certain?

How many times does a customer say no?

A no means that a yes is possible. In fact, studies show that the average customer says no an average of five times before saying yes.