Common

What happens if you dont pay Ola credit?

What happens if you dont pay Ola credit?

In the new structure, a fixed late fee will be charged immediately if you miss your due date. Post this, the same amount will be charged again every 30 days*, until all dues are settled.

How do I cancel my Ola pending dues?

You can settle your Ola Credit dues from the Ola app. – Go to your Ola app menu . – Select Ola Money option to view Ola Credit used and to clear dues. – In the pre filled field , the minimum recharge amount required to clear your dues will be indicated.

How can I waive Ola late fee?

First, you have to open the Ola app then click on the “Your Rides”. Then you have to select the ride on which cancellation fee has been charged. There you can see a “Support” button, just tap on the button and From Choose an Issue, select Charged Cancellation Fee Incorrectly.

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Can I withdraw Ola money?

As per RBI guidelines, only Full KYC customers can withdraw money to bank account and transfer to other OlaMoney account. Please complete Full KYC to use these functionalities. In the meantime, you can use your OlaMoney balance to recharge, pay bills, pay for goods & services on our merchant websites/apps/outlets.

How do I remove my credit card from Ola app?

How can I delete a saved card?

  1. Navigate to OlaMoney section in Olacabs app.
  2. Tap on Add Money.
  3. In the payments page, if you see your saved card, you can just left swipe it and you get an option to delete your saved card.

Can Ola money be transferred to bank?

Transfer Ola Money to Bank Account Make sure your OLA wallet is KYC updated otherwise please update KYC first and then try to transfer money to bank account.

How do I cancel Ola money and pay?

Here’s how you can do it.

  1. Tap on the Change Payment option present at the bottom right of Ride Track page.
  2. Select the payment mode you like from the available options.
  3. Check Offers section at the bottom of the payment screen for deals.
  4. Enter your details for the selected payment method and proceed.
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Does Ola have cancellation charges?

If you cancel your reservation before one hour of the journey you won’t be charged. But if you cancel your booking within an hour before your journey begins, you could end up paying 50 percent of a flat rate as decided by your commute provider.

What happens if I cancel Ola ride?

Cancellation fees charged to Ola riders will be paid to the driver, less any commission. If a cancellation fee is applicable, the driver will be instantly notified within the app upon cancellation of the booking. Any disputes may be raised via the app.

Can I transfer Ola Money to bank account?

Does Ola Money expire?

Your OlaMoney Wallet will expire soon. According to RBI guidelines your documents need to be physically verified. To continue using OlaMoney services, please carry your original documents in your next Mini/Micro/Prime ride and complete your KYC.

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