What is the difference between a doorman and concierge?

What’s the difference between a doorman and a concierge? Both wear uniforms, but a doorman opens doors and helps people into and out of the building, while a concierge is behind the front desk and handles deliveries, resident requests, and the like.

What is a concierge?

A Concierge, also commonly called a Guest Relations Manager or Guest Service Worker, serves as a specialized customer service representative. They are most frequently employed within the hospitality industry, although these positions may also be available in high-end office buildings and apartment complexes.

What is the difference between concierge and guest services?

The front desk staff are often the first to interact with guests, so it’s important that they make a good impression. The concierge doesn’t work with all guests, only those who seek her services. But for those who do, how well the concierge helps them is often the most lasting impression they have of their stay.

What is the role of a concierge what is the difference between concierge and receptionist?

As nouns the difference between concierge and receptionist is that concierge is one who attends to the wishes of hotel guests while receptionist is an employee who receives visitors and/or calls, typically in an office setting.

What can a concierge do for me?

Here are just a few of the things a concierge can do for you:

• Get you a replacement toothbrush/comb/razor.
• Give directions to where you’re headed.
• Offer restaurant recommendations, as well as book and confirm reservations.
• Call a taxi.
• Offer advice on attractions and museums to visit, and even procure tickets.

What’s another word for Concierge?

concierge

• attendant.
• doorman.
• janitor.
• porter.

What are Concierge skill traits?

They should greet every guest with a smile and a kind word, no matter how long they’ve worked or how tired they may be.

• Courtesy Calls to VIP Guests.
• Customer Service.
• Customer Relations.
• Customer Satisfaction.
• Greeting Guests.
• Guest Relations.
• Interpersonal.
• Outgoing.

What’s another word for concierge?

What’s the difference between Porter and concierge?

A hotel porter will be the person who will be available in and around the reception and main entrance of a hotel to support the guests. Concierges are mainly found working from the concierge desk located in the hotel reception area rather than working on the floor.

Does a concierge book guests into a hotel?

In hotels or resorts, a concierge assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots, booking transportation (like taxi, limousines, airplanes, boats, etc.), coordinating porter service (luggage assistance …

Can a concierge get you drugs?

Illegal or Immoral Activities You shouldn’t expose a concierge to risk by asking him or her to help with illegal—or dubiously legal—activities such as obtaining drugs, forging signatures, finding “companions,” or the like.