What percent of products are returned?
Table of Contents
What percent of products are returned?
Did you know at least 30\% of all products ordered online are returned as compared to 8.89\% in brick-and-mortar stores. 92\% of consumers surveyed said that they will buy again if product return process is easy whereas 79\% of consumers want free return shipping.
What percentage of goods bought online are returned?
It’s a particular problem for online retailers, according to Paazl. While returns rates to stores are around 8\%, this jumps to around 25\% for items bought online.
What is the average ecommerce return rate?
around 20-30\%
The average ecommerce return rate hovers around 20-30\% There are predictable and common reasons for returns, such as: sizing issues, wrong gifts, purchase of multiple products with an intent to return some/all, or a failure to set correct customer expectations.
What is the average return rate for online retailers?
The average ecommerce return rate hovers around 20-30\% There are predictable and common reasons for returns, such as: sizing issues, wrong gifts, purchase of multiple products with an intent to return some/all, or a failure to set correct customer expectations.
What is the percentage of returns on Amazon?
The average return rate on Amazon ranges between 5\% to 15\%, but the return rate for some categories, including consumer electronics and clothing, can get as high as 40\%.
What is the average return rate for online fashion retailers?
Data suggests that 20\% of online-bought products are returned, compared to just 9\% of items bought in a brick-and-mortar store. Let’s take a closer look at why that figure is so high. Consumer preference-based returns (e.g., size, fit, style, etc.) tend to drive around 72\% of all returns in fashion product categories.
What is the most returned item on Amazon?
As to what consumers are returning, clothing tops the list at 75\%. Electronics was next at 27\%, shoes, 23\%, beauty, and personal products at 15\%, outdoor and sports gear 7\%, and food at 6\%. The remaining 4\% were returns other than the items listed above.