What are examples of telephone etiquette?

The Dos and Don’ts of Telephone Etiquette

• DO – Smile when you talk to people.
• DON’T – Be distracted.
• DO – When you answer the phone, greet the caller warmly and advise who they are talking to.
• DON’T – Shout or whisper.
• DO – Speak clearly.
• DON’T – Leave the caller on hold for too long.
• DO – Make the caller feel welcome.

What is cellphone etiquette?

Etiquette for cell phones at professional gatherings. Focus on face-to-face networking; Keep your phone on silent; Verbally excuse yourself for important calls when necessary; When you do take photos, turn off your flash as a courtesy to others around you.

What is telephone etiquette and why is it important?

Phone etiquette is a way for you to showcase your manners and properly represent yourself or your business to others. Positive interactions create lasting impressions that are instrumental to business success. Telephone etiquette consists of active listening skills, choice of words and tone of voice.

What are telephone etiquette write any 10 telephone etiquette?

10 telephone etiquette tips you should keep in mind

1. When you’re speaking over the phone remember to smile, sound upbeat and keep your communication short.
2. Greeting.
3. Take permission and be polite.
4. Identify self and the organisation.
5. Clarity.
6. Purpose of the call.
7. Know your timeline and keep it short.

What is good office etiquette?

Keep your language clean, no matter how comfortable you are with your team or how casual your office is. Make sure you know how to properly pronounce employee or customer names. Consider your audience when you use humor, sarcasm, irony, puns and wordplay. Set workplace standards for email and phone communication.

What is the 4 mobile phone etiquettes?

Never shout on the phone. Always be soft and polite. Avoid using abusive or foul language. Be careful with your phone. Never leave it at other’s workstations.

What are the 7 telephone ethics tips?

Telephone Etiquette Tips

• Always Speak Clearly. It is important to speak clearly and slowly.
• Do Not Yell. Some people have a tendency to be on the louder side when they speak.
• Don’t Use Slang.
• Never Eat Or Drink.
• Always Listen.
• Use Proper Titles.
• Have Patience.
• Focus on the Task at Hand.

What is telephone etiquette for kids?

Lower your voice when taking calls in public and be mindful of the people around you. Put your phone away during dinner and mealtime. Use this time to interact with family and/or the people you are sharing a meal with. Avoid taking a phone call or texting if you are speaking face-to-face with someone.

Why is etiquette important?

Etiquette helps us know how to treat others. Etiquette makes people comfortable and at ease, it shows that we value and respect others. Etiquette promotes kindness, consideration, and humility. Etiquette gives the confidence to deal with different situations in life, it gives us life skills.