What functionality would you want from a PMS?

A property management system (PMS) is software that facilitates a hotel’s reservation management and administrative tasks. The most important functions include front-desk operations, reservations, channel management, housekeeping, rate and occupancy management, and payment processing.

What are the key features of a property management system?

The key features of a good PMS should include:

• Reservation management.
• Front desk operations management.
• Channel management integration.
• Guest communication tools.
• CRM and customer data management.
• Housekeeping management.
• Maintenance management.
• Accounting and revenue management.

What should I look for in a hotel PMS?

What is a Hotel Property Management System (PMS)?

• Guest check-in and check-out.
• Room availability.
• Reservations management (both OTA and direct bookings)
• Rate management.
• Billing, and scheduling.
• Housekeeping/maintenance.
• Channel management (e.g. Booking channels like Expedia, GDS, etc.)
• Check-in kiosk.

What is a hotel property management system what is its function in hotel operations?

Traditionally, a hotel property management system was defined as a system that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/checkout, room assignment, managing room rates, and billing.

What is a PMS in the hotel operation?

Hotel property management systems (PMS) manage all aspects of hotel business operations, including the delivery of superior guest experiences.

What does PMS mean in hospitality?

Hotel property management systems
Hotel property management systems (PMS) manage all aspects of hotel business operations, including the delivery of superior guest experiences.