How do bartenders talk to their customers?
How do bartenders talk to their customers?
How to Make Small Talk Like a Bartender
- Ask How Their Day Is Going. “I always start with, ‘How is your day going so far?’
- Ask If They Come Here Often. “It really depends on the vibe of the night.
- Keep the Subject Matter Light.
- Extend an Old-Fashioned Handshake.
- Express Genuine Interest in the Other Person.
How do bartenders greet customers?
Be a roving Bartender and keep a wary eye. Greet all guests with a smile and eye contact as they arrive at the bar. On a quiet night there is no excuse for not providing a speedy service, but on a busy night if you can’t take care of a guest immediately, acknowledge them and indicate you will take care of them shortly.
Is bartending considered customer service?
Customer service skills are important to facilitate a friendly and lively environment in which all customers can feel welcome. Bartenders are often expected to make cordial small talk with patrons and, especially if the bar is smaller or local, to get to know regular customers and memorize their typical orders.
How do you talk to customers in a pub?
Here are some bartender do’s and don’ts for a great conversation between you and your customers.
- Do master the art of small talk – with icebreakers.
- Don’t engage in discussions about politics or religion.
- Do Develop a relationship with regulars.
- Do keep up with current events.
What should I ask a bartender?
Operational and Situational questions
- What do you like about bartending?
- How would you describe our customers?
- What kinds of customers are you used to serving?
- Describe any training or experience you have in bartending.
- What alcohol safety training do you have, if any?
- What’s your favorite drink to make?
What makes a great bartender?
A good bartender is any bartender with the ability to provide outstanding customer service, using their experience, knowledge and skill. A good bartender will also possess a positive attitude, and will have a willingness to give their best and constantly learn new skills.