What does REI do with returns?

If you’re not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase, except for outdoor electronics, which must be returned within 90 days of purchase.” And unless the item you bring back is trashed, it can be resold on the company’s used gear site for about a third …

Can you really return anything to REI?

Here’s REI’s Old Return Policy: We stand behind everything we sell. If at any time your REI purchase doesn’t meet your expectations, you can return it for a replacement or refund. What’s more, if you’re an REI member, you don’t even need a receipt—we’ll have a record of your purchase.

Does REI do free returns?

If you are not completely satisfied with an item you purchased from REI, they will gladly allow you to return it for a full refund or exchange it. REI takes pride in making everything as convenient as possible for their customers.

Does REI make a profit?

This week, REI revealed the details of the financial toll that Covid-19 took on its top and bottom lines in 2020—and the impact was significant. For the full year, the co-op reported revenue of $2.75 billion, down 11.8 percent from 2019. It also posted a loss of $34 million, down from a $21 million profit last year.

What’s the difference between REI and REI Co op?

REI Co-Op is REI’s own brand of outdoor gear. Its history dates back to 1938, so the company has more than eight decades of field-testing under its belt.

Is there a limit to how much you can return to REI?

Starting Tuesday, REI will try to discourage customers from “renting” equipment for as long as they like by ending its policy of no time limits on returns. Customers will be allowed to take back store items for one year after purchase. The deadline for returning outlet merchandise bought on REI.com will be 30 days.

How long can you return stuff to REI?

How Many Return Days Does REI Allow? 365 days. This only applies to products that were bought new. REI calls this their 100\% Satisfaction Guarantee and it used to be a lifetime guarantee but got dialed back in recent years.