Does Seagate warranty cover data recovery?

Data recovery, advance replacement option, or other warranty-related offerings or service plans are not covered under this limited warranty and are not part of the covered replacement process.

How long do Seagate returns take?

The turnaround time for your replacement is approximately 2 weeks; but if no replacement drive is immediately available, your turn-around time may be longer.

How long is the warranty on a Seagate hard drive?

For Product sold to a Seagate OEM customer (“OEM”), the standard warranty period is: three (3) years for Notebook Storage and Desktop Storage drives; three (3) years for Consumer Electronic drives (with the exception of IronWolf Pro and SkyHawk AI drives, the warranty period is five (5) years);

What is data Rescue in Seagate?

The Seagate Rescue Plan provides the Data Recovery Service (“DRS”) feature for hard drive failure, viruses, software issues, and other problems that can cause data loss. Please refer to the specific terms and conditions for details and exclusions for your coverage options.

Does Seagate have a warranty?

Our warranty periods are 1 year, 2 years, 3 years or 5 years from the documented date of purchase, depending on the type of product and where it was purchased.

How do I know if my Seagate hard drive is genuine?

Some of our drives have the QR code printed on the label (see example below). Each QR code is unique and is associated with that drive S/N. This code allows our customers to verify if the product is genuine, it provides the ability to check warranty or to get more information about the drive.

What is covered under Seagate warranty?

The warranty covers a drive for drive replacement. Data on returned products will be lost. Please refer to the Data Overwriting Process For Returned Products for more information. Seagate may replace your product with a product that was previously used, repaired and tested to meet Seagate specifications.

How do I recover data from Seagate external hard drive?

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1. Connect your external Seagate drive to your PC via the USB port.
2. Launch the Stellar Data Recovery Professional for Windows software.
3. Check ‘All Data’ checkbox to select and recover all types of files, folders and other deleted data from the hard drive.