How long does it take to activate FIOS?

Sign into My Verizon or the My Fios app to access the self-installation tool from your dashboard. This tool can help with both the installation and activation process. Activation takes approximately 20 minutes.

Does Verizon let you use your own router?

If you have Verizon standalone Internet, the process is extremely simple to use your own router. If you have Verizon Internet and TV, it is still possible to use your own router, however you’ll have to follow some additional steps, and you will be required to keep the Verizon router.

How much does FIOS charge for installation?

Verizon Fios professional installation Professional installation by a Verizon Fios technician will cost a one-time fee of $99 and will only be necessary if fiber-optic wiring is not already set up at your new residence.

How long does it take to setup internet?

Getting a new internet service connected generally takes around ten days from the time of order, however this may be significantly longer or shorter depending on the type of service.

How do I cancel my FiOS before installation?

If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.

Do I have to use a Verizon router with FiOS?

FiOS can be configured to provide an Ethernet connection from the ONT. This makes it easy to use a non-Verizon router. However, reports are that Verizon will not complete a FiOS install without one of their routers; regardless of if Ethernet or MoCA is used. You can buy or rent a router from Verizon.

Can I replace my Verizon router with a better one?

Step 1 – Buy a new router to replace your existing Fios router. If you already have an old router sitting around, you can use it, but this may be a good time to upgrade for faster WiFi speed and better security.

How do I cancel my FIOS before installation?

Do you tip Fios installers?

The worker who comes to your home to install your cable may work for the cable company directly, or might be an outside contractor. A tip for good service is often appreciated.

Why does Verizon charge a setup fee?

Those customers will be charged if they pay for a device through Verizon’s payment-installment program, as well as activate a device they already own or pay for a device in full. The activation charge applies to new Verizon customers, or existing ones adding a new line of service to their account.